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Understand your concern. Know the next step. Reach the right care.

An independent public digital guidance platform connecting people to official care, certified counsellors, and free testing centres across Kerala.

Explore Kerala Centres
100% Free Public Care
No Names or ID Demanded
Section 5 Legal Privacy

What brings you here today?

Confidential Care Guide

Confidential Guidance Assistant

Ephemeral session • Zero logs stored • No real name required

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NextStep GuideEphemeral

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You can talk here freely without sharing your identity. What concern would you like to discuss today? Whether you are worried about an exposure, dealing with test results, or simply looking for safe testing in Kerala, we are here with gentle, non-judgmental guidance.
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Emergency Care Window

PEP: Post-Exposure Prophylaxis

If you had a possible exposure to HIV within the last 72 hours, PEP is an emergency medication regimen that can prevent HIV from taking hold.

The 72-Hour Rule

PEP must be started as soon as possible, ideally within 24 hours, and no later than 72 hours after potential exposure. Once started, it is taken daily for 28 days.

Call 1097 NACO Helpline
0 to 24 HoursHighest Efficacy

Golden Treatment Window

Starting antiretroviral prophylaxis within the first 24 hours provides maximum protection against cellular HIV integration.

24 to 72 HoursActive Window

Still Highly Effective

PEP remains indicated up to 72 hours. Do not wait for Monday or clinic hours — proceed to the nearest hospital casualty immediately.

Beyond 72 HoursTesting & Care

Baseline Testing Protocol

Standard PEP is not initiated after 72 hours. An ICTC counsellor will evaluate your transmission risk, provide a baseline test, and plan follow-up.

During Daytime (9 AM – 3:30 PM)

Go directly to the ICTC or ART Centre room. No general ticket required for confidential consultations.

Nights, Evenings & Sundays (24x7)

Walk directly into any Government Medical College Casualty / Emergency room and state: 'I need immediate PEP exposure assessment.'

Official KSACS & NACO Directory (14 Districts)

Kerala ICTC & ART Centre Directory

Certified government facilities under KSACS and NACO. All testing and ART medication is 100% free and strictly confidential.

Filter District:

Showing 18 public health centres & helplines

Free of cost (NACO / KSACS)
ART Centre • Thiruvananthapuram24x7 PEP

Government Medical College Hospital ART & ICTC Centre

Medical College Campus, Chalakkuzhi, Thiruvananthapuram - 695011

OPD: Mon–Sat 9:00 AM – 3:30 PM | Casualty: 24/7

Services Offered

ICTC TestingPEP AssessmentART TreatmentViral Load TestingCounselling
Arrival Guidance:

Walk in directly to Room 12, Ground Floor (adjacent to Blood Bank). Ask for the KSACS ICTC counselor. No general token or full name registration required. For emergency PEP after 4 PM or on Sundays, report straight to Casualty CMO.

ICTC • Thiruvananthapuram

General Hospital Thiruvananthapuram ICTC

Vanchiyoor, Thiruvananthapuram - 695035

Mon–Sat 9:00 AM – 3:00 PM

Services Offered

ICTC TestingPEP AssessmentPre/Post Counselling
Arrival Guidance:

Enter Jyothis ICTC Wing near OPD counter. Ask for Jyothis counselor. Free rapid screening provided with pre-test counseling.

ART Centre • Kollam24x7 PEP

District Hospital Kollam ART & ICTC Centre

Asramam Road, Kollam - 691001

Mon–Sat 9:00 AM – 3:30 PM (Casualty 24x7 for PEP)

Services Offered

ICTC TestingPEP AssessmentART TreatmentCounselling
Arrival Guidance:

Walk to Administrative Block Ground Floor, Room 7. Inquire for the ART/ICTC Medical Officer. Zero disclosure to general queues.

ICTC • Pathanamthitta

District Hospital Kozhencherry ICTC Centre

Hospital Road, Kozhencherry, Pathanamthitta - 689641

Mon–Sat 9:00 AM – 2:00 PM

Services Offered

ICTC TestingPEP AssessmentConfidential Counselling
Arrival Guidance:

Visit OP Block 2nd Floor, Room 24. Say 'I am here to meet the Jyothis counselor'. The consultation is one-on-one behind closed doors.

ART Centre • Alappuzha24x7 PEP

T.D. Government Medical College Alappuzha ART Centre

Vandanam P.O., Alappuzha - 688005

Mon–Sat 9:00 AM – 3:30 PM (Casualty PEP 24/7)

Services Offered

ICTC TestingPEP AssessmentART TreatmentViral Load Testing
Arrival Guidance:

Proceed to Community Medicine Block Room 108. For emergency PEP within 72 hours outside OP hours, report directly to the Casualty wing.

ART Centre • Kottayam24x7 PEP

Government Medical College Kottayam ART Centre

Gandhinagar P.O., Kottayam - 686008

Mon–Sat 9:00 AM – 4:00 PM (Emergency PEP 24x7)

Services Offered

ICTC TestingPEP AssessmentART TreatmentPMTCT Support
Arrival Guidance:

Super Speciality Block Wing C, Ground Floor. Ask for ART Counselor. No prior appointment needed.

ICTC • Idukki

Government Medical College Hospital Idukki ICTC

Painavu, Cheruthoni, Idukki - 685603

Mon–Sat 9:00 AM – 2:30 PM

Services Offered

ICTC TestingPEP AssessmentCounselling
Arrival Guidance:

Room 18 on Ground Floor. Dedicated counselor handles both pre-test and immediate risk assessment.

ART Centre • Ernakulam24x7 PEP

General Hospital Ernakulam ART & ICTC Centre

Hospital Road, Near Marine Drive, Kochi - 682011

Mon–Sat 9:00 AM – 3:30 PM (Casualty PEP 24/7)

Services Offered

ICTC TestingPEP AssessmentART TreatmentConfidential Counselling
Arrival Guidance:

Enter Jyothis Wing next to Casualty, Room 8. Direct confidential consultation. Rapid results in 35 minutes.

ART Centre • Ernakulam24x7 PEP

Government Medical College Kalamassery ART Centre

HMT Colony P.O., Kalamassery, Kochi - 683503

Mon–Sat 9:00 AM – 3:00 PM (Emergency PEP 24x7)

Services Offered

ICTC TestingPEP AssessmentART TreatmentViral Load Testing
Arrival Guidance:

Department of Community Medicine Room 104. In off-hours or emergency exposure, report directly to the emergency triage room.

ART Centre • Thrissur24x7 PEP

Government Medical College Thrissur ART Centre

Medical College P.O., Mulamkunnathukavu, Thrissur - 680596

Mon–Sat 9:00 AM – 3:30 PM (Casualty PEP 24/7)

Services Offered

ICTC TestingPEP AssessmentART TreatmentViral Load Testing
Arrival Guidance:

Chest Hospital Block Room 14. Ask for ICTC counselor or ART nodal officer.

ART Centre • Palakkad24x7 PEP

District Hospital Palakkad ART & ICTC Centre

Sultanpet, Palakkad - 678001

Mon–Sat 9:00 AM – 3:00 PM (Casualty PEP 24/7)

Services Offered

ICTC TestingPEP AssessmentART TreatmentCounselling
Arrival Guidance:

Main building 1st floor Room 22. Full privacy assured without open desk queries.

ART Centre • Malappuram24x7 PEP

Government Medical College Manjeri ART Centre

Vettekkode, Manjeri, Malappuram - 676121

Mon–Sat 9:00 AM – 3:30 PM (Casualty PEP 24/7)

Services Offered

ICTC TestingPEP AssessmentART TreatmentPMTCT Support
Arrival Guidance:

Ground Floor Room 11. Walk in and ask for Jyothis counselor.

ART Centre • Kozhikode24x7 PEP

Government Medical College Kozhikode ART Centre

Medical College Junction, Kozhikode - 673008

Mon–Sat 8:30 AM – 3:30 PM (Casualty PEP 24/7)

Services Offered

ICTC TestingPEP AssessmentART TreatmentViral Load TestingCounselling
Arrival Guidance:

Behind Blood Bank, Old Chest Hospital Block. Dedicated private entrance ensures discretion. Night emergency PEP handled at Medical College Casualty.

ICTC • Wayanad

Government Medical College (District Hospital) Mananthavady ICTC

Mananthavady, Wayanad - 670645

Mon–Sat 9:00 AM – 2:30 PM

Services Offered

ICTC TestingPEP AssessmentCounselling
Arrival Guidance:

Room 9 near Laboratory wing. Ask for the ICTC counselor directly.

ART Centre • Kannur24x7 PEP

District Hospital Kannur ICTC & ART Centre

South Bazaar, Kannur - 670002

Mon–Sat 9:00 AM – 3:30 PM (Casualty PEP 24/7)

Services Offered

ICTC TestingPEP AssessmentART TreatmentCounselling
Arrival Guidance:

Near Casualty OP Room 14. Dedicated room with pre-test counseling and PEP assessment.

ART Centre • Kasaragod

General Hospital Kasaragod ICTC & ART Centre

Nullippady, Kasaragod - 671121

Mon–Sat 9:00 AM – 3:00 PM

Services Offered

ICTC TestingPEP AssessmentART TreatmentCounselling
Arrival Guidance:

Block A Room 16. Inquire for Jyothis center.

Helpline • Thiruvananthapuram24x7 PEP

National AIDS Control Organisation (NACO) Helpline

Toll-Free National Helpline (All India)

24 Hours / 7 Days a week

Services Offered

24x7 Tele-CounsellingPEP GuidanceReferralFree Call
Arrival Guidance:

Dial 1097 from any phone. Free, confidential counselling, ICTC location assistance, and emergency PEP queries in Malayalam, English, and Hindi.

Helpline • Thiruvananthapuram

Tele-MANAS National Mental Health Crisis Support

Ministry of Health & Family Welfare (All Kerala & India)

24 Hours / 7 Days a week

Services Offered

Crisis De-escalationMental Health TriageAnxiety Support24x7 Free Call
Arrival Guidance:

Dial 14416 (or 1800-891-4416). Immediate compassionate mental health de-escalation, anxiety support, and crisis intervention by certified mental health professionals.

Modern Science & Law

Knowledge, Rights & Peace of Mind

HIV in modern India is backed by robust legal confidentiality and advanced medical science. Understand the protections and truths that safeguard you.

Global Scientific Consensus

U = U: Undetectable = Untransmittable

A person living with HIV who takes treatment daily and maintains an undetectable viral load cannot transmit HIV sexually to partners. Modern ART allows a full, healthy life.

Modern antiretroviral therapy (ART) suppresses the virus in the blood to undetectable levels.
Zero sexual transmission risk when undetectable, validated by international multi-year clinical trials.
People on ART live healthy, full-length lifespans with normal careers and families.
Treatment in Kerala is completely free under KSACS for all residents.
Indian Federal Law

HIV & AIDS (Prevention & Control) Act 2017

By law in India, your HIV status cannot be disclosed to anyone without your informed written consent. Discrimination in employment, healthcare, or housing is prohibited.

Section 5 (Confidentiality): No medical laboratory, employer, or authority may disclose your HIV status without written consent.
Section 3 (Anti-Discrimination): Prohibits denial of employment, healthcare, housing, or insurance based on HIV status.
Ombudsman in Every District: Kerala has designated district officers to handle healthcare access grievances.
NextStepCare operates strictly in alignment with these confidentiality standards.